Payment and Security
Brent Movers Payment Safety and Security
At Brent Movers, protecting your payment information is as important as delivering your belongings safely. This Payment and Security page explains how we process your payments, the measures we take to secure your data, and the options available for settling your moving costs with confidence.
Accepted Payment Methods
We offer a selection of trusted payment options so you can choose the one that suits you best. All methods below are processed through secure, monitored channels and are subject to our security controls and verification checks.
Visa: We accept all major Visa credit and debit cards for deposits and final balances. Your Visa card details are encrypted in transit and processed through PCI compliant gateways.
Mastercard: You can pay using Mastercard credit or debit cards. As with Visa, card information is handled using secure encryption and industry standard card protection protocols.
PayPal: For customers who prefer digital wallets, we accept payments via PayPal. When you pay through PayPal, your financial details are not shared with Brent Movers, and the transaction is completed using PayPal`s own secure environment.
Bank Transfer: We also accept payments by direct bank transfer. This method is suitable for larger moves or commercial clients. Bank transfer details are provided directly in your booking documentation, and we recommend using your invoice reference when you make a transfer.
SSL Encryption and Secure Sessions
All payment sessions with Brent Movers are protected using Secure Socket Layer encryption, commonly known as SSL. This technology creates an encrypted link between your browser and our servers, ensuring that any data you enter, such as card numbers or billing information, is unreadable to third parties while it is in transit.
When you are on our secure payment area, you will typically see a padlock icon in your browser address bar, indicating that SSL encryption is active. We recommend checking for this icon whenever you enter sensitive information online.
PCI Compliant Payment Processing
Brent Movers uses payment processors that adhere to the Payment Card Industry Data Security Standard, often referred to as PCI DSS. This global standard is designed to protect cardholder information and reduce the risk of payment fraud.
PCI compliant processing includes strict controls around data storage, transmission, and access. Card numbers are not stored in plain text, and only authorised systems and personnel can interact with card data where required for legitimate processing purposes.
How We Handle and Protect Your Data
We collect only the payment information necessary to confirm and complete your booking, such as card details, billing address, and transaction references. Sensitive payment data is transmitted through encrypted channels and handled by secure gateways with robust access controls and monitoring.
We do not sell or trade your payment details to third parties. Any sharing of your data is limited to trusted service providers directly involved in processing your payment or meeting legal and regulatory obligations.
Fraud Prevention and Verification Checks
To protect both our customers and our business, Brent Movers may carry out verification checks on certain transactions. These checks can include card verification, address matching, and review of unusual payment patterns. In some cases, we may request additional confirmation of identity or payment authorisation before proceeding with a booking or releasing goods.
These safeguards are in place to reduce the risk of unauthorised payments and to help ensure that every transaction is made by the rightful card or account holder.
Safe Payment Best Practices
While Brent Movers invests in strong technical and organisational security controls, there are also steps you can take to keep your payments safe. Always initiate payments through our official channels, avoid using public or unsecured Wi Fi when entering card details, and never share your card PIN or online banking passwords with anyone, including moving staff.
If you suspect any unusual activity on your card or bank account after making a payment for your move, contact your bank or card provider immediately so they can investigate and protect your account.
Ongoing Commitment to Payment Security
Technology and security standards are constantly evolving, and Brent Movers is committed to keeping pace with best practices in payment protection. We regularly review and update our systems, processes, and staff training to maintain a secure payment environment for every customer.
By choosing Brent Movers, you can be confident that your payments are handled with care, confidentiality, and a strong focus on security at every stage of your move.
